Refund Policy

Effective Date: Aug 2024

At Live Mart, we strive to provide top-quality service listings to our users. If you are not satisfied with the services purchased on our platform, please review our refund policy below.

1. Refund Eligibility

Refunds for services purchased on Live Mart may be granted under the following conditions:

• The service was not delivered as described or failed to meet the expectations set during the purchase.
• A refund request is made within 14 days of the purchase date.
• Services that have not been used or consumed are eligible for a full refund.

2. Non-Refundable Services

Certain services may not be eligible for a refund, including but not limited to:

• Services that have been fully utilized or consumed.
• Subscription-based services after a substantial portion of the subscription period has passed.
• Promotional or discounted services.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

• Contact our customer support team at livemartapp@gmail.com with your order details and a description of the issue.
• Our team will review your request and provide a response within 3-5 business days.
• If approved, the refund will be processed and credited to your original method of payment within 7-10 business days.

4. Subscription Cancellations

If you have a subscription service with us and wish to cancel, you may do so at any time. Please note that cancellations will apply to the next billing cycle, and no refunds will be issued for the current billing period.

5. Late or Missing Refunds

If you have not received your refund after 10 business days, please check with your bank or payment provider. If the issue persists, contact us at livemartapp@gmail.com for assistance.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Live Mart
23/1202, Fishmarket Road, Thodupuzha, Idukki, Kerala, 685584
Email: livemartapp@gmail.com
Phone: +91 8921576208